Who We Are
TidyCan Alabama is a locally owned and operated trash can cleaning service serving Athens, Madison, Harvest, Huntsville, and surrounding communities in North Alabama.
Business Name: TidyCan Alabama
Owner: Jason Hogan
Address: 1002 Carnes Rd, Boaz, AL 35957
Phone: 256-320-8042
Email: tidycanalabama@gmail.com
Website: tidycanalabama.com
Information We Collect
Information You Provide to Us
When you sign up for service, contact us, or interact with our website, we may collect:
- Your name and contact information (phone number, email address, mailing address)
- Service address and billing information
- Payment information (processed securely through our payment provider — we do not store full card numbers)
- Messages or inquiries you send us through contact forms or email
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location data
- Browser type and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
Information from Third Parties
We may receive information about you from third-party services you use to interact with us, including:
- Google (if you find us via Google Search or Google Maps)
- Facebook (if you interact with our Facebook page)
- MyRoutePro (our online booking and billing platform)
How We Use Your Information
We use the information we collect to:
- Set up and manage your service account
- Schedule and confirm cleaning appointments
- Process payments and send receipts
- Communicate with you about your service (appointment reminders, confirmations, updates)
- Respond to your questions and support requests
- Send occasional service updates or promotions (you can opt out at any time)
- Improve our website and service based on usage patterns
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How We Share Your Information
Service Providers: We work with trusted third-party providers who help us operate our business — including our booking platform (MyRoutePro), payment processors, and email service providers. These providers are contractually required to protect your information and may only use it to perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of TidyCan Alabama, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We do not share your personal information with any other third parties without your consent.
Cookies and Tracking
Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.
Types of cookies we use:
- Essential cookies: Required for the website to function properly (e.g., form submissions, session management)
- Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant content and track the effectiveness of our advertising
You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after the fact. Note that disabling certain cookies may affect website functionality.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and comply with our legal obligations. If you cancel your service and request deletion of your data, we will remove your personal information from our active systems within 30 days, except where we are required to retain it for legal or accounting purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to certain exceptions)
- Opt out of marketing communications at any time by replying STOP to any text message or clicking the unsubscribe link in any email
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at:
Email: tidycanalabama@gmail.com
Phone: 256-320-8042
We will respond to your request within 30 days.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites (such as our booking platform, Google Maps, or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Payment information is processed through our secure booking platform and is never stored on our website servers.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
TidyCan Alabama
1002 Carnes Rd
Boaz, AL 35957
Phone: 256-320-8042
Email: tidycanalabama@gmail.com
Website: tidycanalabama.com